Terms and Conditions for Himalayan Heaven
Welcome to Himalayan Heaven. These Terms and Conditions govern your access to and use of our website, located at www.himalayanheaven.in, and any services provided by Himalayan Heaven, including hotel bookings and stays. By accessing our website, making a booking, or utilizing our services, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, Cookie Policy, and Booking & Cancellation Policy. If you do not agree with any part of these terms, please do not use our website or services.
1. Definitions
"Hotel," "We," "Us," "Our" refers to Himalayan Heaven, located in Munsiyari, Uttarakhand, India.
"Guest," "You," "Your" refers to any individual accessing our website, making a booking, or staying at our hotel.
"Website" refers to www.himalayanheaven.in.
"Services" refers to all services provided by the Hotel, including accommodation, dining, and other amenities.
2. Website Use
Accuracy of Information: We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant the completeness, reliability, or accuracy of any information. We reserve the right to correct any errors or omissions and change or update information at any time without prior notice.
Permitted Use: You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
Intellectual Property: All content on this website, including text, graphics, logos, images, and software, is the property of Himalayan Heaven or its content suppliers and protected by Indian and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without our express written permission.
3. Bookings and Stays
Booking Policy: All bookings are subject to our detailed Booking & Cancellation Policy, which is available on our website at
https://www.himalayanheaven.in/page/46/booking-policy . By making a booking, you acknowledge and agree to the terms outlined therein, including advance payment requirements, cancellation charges, and amendment procedures.Check-in/Check-out: Standard check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in or late check-out is subject to availability and may incur additional charges.
Guest Conduct: Guests are expected to behave in a respectful manner towards other guests, staff, and hotel property. Any disturbance, unlawful activity, or damage to hotel property will result in immediate termination of the stay without refund and potential charges for damages incurred.
Age Restriction: Guests must be at least 18 years of age to make a reservation and check-in without an accompanying adult.
Identification: Valid photo identification (e.g., Aadhar Card, Passport, Driver's License) is required at check-in for all adult guests. Foreign nationals must present a valid passport and visa.
Child Policy: Our child policy is detailed in our Booking & Cancellation Policy.
Pet Policy: We regret that pets are not allowed at Himalayan Heaven.
Outside Food/Beverages: Consumption of outside food and beverages may be restricted in certain areas of the hotel. Please inquire with the front desk.
Smoking: Smoking is permitted only in designated areas. Smoking in non-designated areas may incur a cleaning fee.
Alcohol: Consumption of alcohol is permitted for guests of legal drinking age within their rooms or designated areas, adhering to local regulations.
4. Payments
Pricing: All prices quoted are in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without prior notice, but confirmed booking prices will be honored.
Taxes: Prices are exclusive of applicable government taxes unless explicitly stated otherwise. Taxes will be added to your bill as per current government regulations.
Payment Methods: We accept online bank transfer, UPI, and cash.
5. Privacy Policy
Your privacy is important to us. Our Privacy Policy, available at
https://www.himalayanheaven.in/page/44/privacy-policy , explains how we collect, use, and protect your personal data. By using our website and services, you consent to our data practices as described in the Privacy Policy.
6. Limitation of Liability
Himalayan Heaven shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our website or services, or any errors or omissions in the content thereof.
We are not responsible for loss or damage to personal belongings brought onto hotel premises. Guests are advised to keep their valuables secure. Safety deposit boxes may be available upon request.
While we strive for a safe environment, Himalayan Heaven assumes no responsibility for injuries, accidents, or illnesses that may occur on the premises, except in cases of gross negligence on our part.
7. Indemnification
You agree to indemnify, defend, and hold harmless Himalayan Heaven, its owners, management, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising out of or in any way connected with your breach of these Terms and Conditions or your use of our website or services.
8. Force Majeure
Himalayan Heaven shall not be liable for any failure or delay in performing its obligations where such failure or delay results from any cause beyond its reasonable control, including, but not limited to, acts of God (natural disasters like heavy snowfall, landslides, earthquakes), war, terrorism, government regulations, industrial disputes, or power outages.
9. Modifications to Terms
We reserve the right to amend these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website and services after any such changes constitutes your acceptance of the new Terms and Conditions.
10. Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with these Terms and Conditions, your website usage, or hotel services shall be subject to the exclusive jurisdiction of the courts located in Pithoragarh, Uttarakhand, India.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Himalayan Heaven
Munsiyari, Uttarakhand, IndiaPhone:
+91 9760763020Email:
contact@himalayanheaven.in